Character encoding via ftp transfer

[francini113]

Hi everyone,

I am trying to make some backups in a remote server via ftp transfer. Backups look great however when some files or folders have accent marks the destination filename change.

For example, if the original filename is Pruebé I get 'PRUEb'$'\351'' as a result.

I almost sure that the problem is related with Character Encoding however I am not sure where I have to look for fix the problem ( is it an issue in the ftp transfer? Do I have to configure something inside Cobian? or maybe Do I need to configure something in the destination server?

I really need destination files keep their names.

Thanks for any help,

[cobian]

Yes, this is a problem with character encoding. If your server supports unicode (UTF8, for example) character transfers , try checking the option Force UTF8 in the Advanced tab of the FTP dialog. This is case the client is not autodetecting this feature for some reason.

[labtek]

Hi,
I have problems with FTP copying files that contain accented characters.
With Cobian Backup and the same files I don't get any errors.

In Reflector I get the error "Rename/move failure: Invalid argument (code=553)"
I tried activating the option Force UTF8 in the Advanced tab of the FTP dialog, but it doesn't work logging in and I get the error "An error occurred while testing the connection: You aren't logged in (code=530)"

Advanced log is attached

Thanks

[cobian]

Selecting Unicode (UTF-8) sends the login name in password in unicode as well, so the server needs to support tis. It seems it's not configured to fully use unicode.

What kind of server are you using?

[labtek]

Please excuse the delay.
The server is a Zyxel NAS520

thanks

[cobian]

Try changing the setting for Use-BOM for UTF-8 (often this needs to be unchecked, but sometimes not)