I’m having an issue with Cobian Backup in which the job runs without reporting errors, but no files or folders are getting copied to the destination directory. I’m sure this has to do with us changing our Domain Administrator password which was used to run the Cobian services in windows (using “Run this task as another user” in advanced settings).
The destination folder gets written out properly and it appears like the Volume Shadow Copy is created, but then the program deletes the VSS and finishes without copying anything to the destination. I have changed the domain admin credentials to match the new credentials in the advanced settings window, but it doesn’t seem to make a difference. Reverting to the old credentials restores proper functionality.
This is the output from the backup log:
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2024-12-17 11:26 The log tab has been cleared. The log file with its full content is still available from the Log menu
2024-12-17 11:26 *** A new backup has started. Number of tasks in queue: 1 ***
2024-12-17 11:26 Preventing the system from entering sleep mode…
2024-12-17 11:26 ** Backing up the task “SteveC Backup 1” **
2024-12-17 11:26 Counting the files for the task “SteveC Backup 1”…
2024-12-17 11:26 Impersonating the user “littlekids.local\LKIDadmin” to run the task “SteveC Backup 1”…
2024-12-17 11:26 The user “littlekids.local\LKIDadmin” has now logged on
2024-12-17 11:26 The task is now being executed as the user “littlekids.local\LKIDadmin”
2024-12-17 11:26 Starting the Volume Shadow Copy snapshot for the drives: C:\
2024-12-17 11:26 The Volume Shadow Copy snapshot set has been created successfully
2024-12-17 11:26 Creating the destination directory “\WIN08SVR\Desktop Backups\scastro.LITTLEKIDS 2014-09-17 11;26;37 (Full)”
2024-12-17 11:26 The destination directory “\WIN08SVR\Desktop Backups\scastro.LITTLEKIDS 2014-09-17 11;26;37 (Full)” has been successfully created
2024-12-17 11:26 Backing up the directory “GLOBALROOT\Device\HarddiskVolumeShadowCopy11\Users\scastro.LITTLEKIDS”
2024-12-17 11:26 Deleting a full backup with all its files. Reason: there are 2 non-parked full backups
2024-12-17 11:26 Old backup files to delete: \WIN08SVR\Desktop Backups\scastro.LITTLEKIDS 2014-09-17 11;24;09 (Full)
2024-12-17 11:26 Counting the files to delete
2024-12-17 11:26 Number of non-ftp files found to delete: 0
2024-12-17 11:26 Deleting old backups
2024-12-17 11:26 The deleting operation has been successfully completed
2024-12-17 11:26 Deleting the Volume Shadow Copy snapshot “766bb045-5d1d-492a-b5e2-3efb475c24c6”
2024-12-17 11:26 The Volume Shadow Copy snapshot set has been successfully deleted
2024-12-17 11:26 Reverting the working thread to run under the original user account
2024-12-17 11:26 The working thread is now running under the original user account
2024-12-17 11:26 Total backup time for “SteveC Backup 1”: 0 hours, 0 minutes, 13 seconds
2024-12-17 11:26 ** Backup done for the task “SteveC Backup 1”. Errors: 0. Processed files: 0. Backed up files: 0. Total size: 0 bytes **
2024-12-17 11:26 –
2024-12-17 11:26 The system can now enter sleep mode
2024-12-17 11:26 Total backup time: 0 hours, 0 minutes, 17 seconds
2024-12-17 11:26 *** Backup done. Errors: 0. Processed files: 0. Backed up files: 0. Total size: 0 bytes ***
2024-12-17 11:26 –