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Backup fails with these erors.

Posted: 01 Sep 2021, 05:37
by DWG
ERR 2021-08-31 23:21 Couldn't contact the Volume Shadow Copy requester. Please check that the service is installed and running

ERR 2021-08-31 23:21 Couldn't create the destination directory "E:\C 2021-08-31 23;21;14 (Full)": The system cannot find the path specified

This is Windows 10. Thoughts? Thanks!

Re: Backup fails with these erors.

Posted: 01 Sep 2021, 20:47
by cobian
These are 2 separated errors with no connection between them.

* The first one indicates that the Volume Shadow Copy is not installed or not running. Often this happens if .NET 3.5 is not installed on your system.

* The second error indicates probably that E:\ is not available for the service. If E:\ is a network path, the easiest way to solve this is to change the installation mode from Service to Application.