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Backup fails with these erors.

Posted: 01 Sep 2021, 05:37
by DWG
ERR 2021-08-31 23:21 Couldn't contact the Volume Shadow Copy requester. Please check that the service is installed and running

ERR 2021-08-31 23:21 Couldn't create the destination directory "E:\C 2021-08-31 23;21;14 (Full)": The system cannot find the path specified

This is Windows 10. Thoughts? Thanks!

Re: Backup fails with these erors.

Posted: 01 Sep 2021, 20:47
by cobian
These are 2 separated errors with no connection between them.

* The first one indicates that the Volume Shadow Copy is not installed or not running. Often this happens if .NET 3.5 is not installed on your system.

* The second error indicates probably that E:\ is not available for the service. If E:\ is a network path, the easiest way to solve this is to change the installation mode from Service to Application.

Re: Backup fails with these erors.

Posted: 21 Oct 2022, 01:20
by RonFred
I solved this problem by reinstalling Cobian backup 11 (remove with keep settings, then reinstall). The bottom line for me was that I had cleaned up unwanted startup files with "Norton's Utilities Ultimate" - including "Cobian Backup 11 Volume Shadow Copy Requester". Reinstalling Cobian also reinstalled the startup file shadow requester.

Re: Backup fails with these erors.

Posted: 22 Oct 2022, 19:24
by cobian
Aha, sure, that will be a problem (blocking the start up of some components).

Re: Backup fails with these erors.

Posted: 14 Dec 2022, 21:42
by emcramer
The first one indicates that the Volume Shadow Copy is not installed or not running. Often this happens if .NET 3.5 is not installed on your system.

YES I just typed it in google and downloaded it. cobain loaded ok

Re: Backup fails with these erors.

Posted: 14 Dec 2022, 22:13
by emcramer
I can't run it. It says it is running in the background. I uninstall and same thing happens.
I want to set up a backup but can't do it

Re: Backup fails with these erors.

Posted: 14 Dec 2022, 22:27
by cobian
We are talking about the Volume Shadow Copy. emcramer is talking about something else. The engine perhaps?

Re: Backup fails with these erors.

Posted: 05 Mar 2023, 08:01
by Alfredo502
Se que ha pasado mucho tiempo, pero al menos en Windows 10, hay que instalar esto:

Image

Espero te sirva, saludos :OK