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no

Posted: Wed Jul 03, 2019 10:09 am
by System
Hello,

I've a problem since the beginning of april this year.

From 2018 to april 2019 it works fine..

I backup a file from a server drive to an other connected drive.. cobian runs on my client pc.

The error message:

2019-07-03 10:02 The log tab has been cleared. The log file with its full content is still available from the Log menu
2019-07-03 10:02 Preventing the system from entering sleep mode...
2019-07-03 10:02 ** Backing up the task "Neue Aufgabe" **
2019-07-03 10:02 Counting the files for the task "Neue Aufgabe"...
ERR 2019-07-03 10:02 The source file "\\app-server\Werbung\Hostnet_Server\Server-Daten\hostnet-Daten-.xlsx" was not found
2019-07-03 10:02 The history file for "Neue Aufgabe" will not be saved because the result of the backup is empty
2019-07-03 10:02 Total backup time for "Neue Aufgabe": 0 hours, 0 minutes, 0 seconds
2019-07-03 10:02 ** Backup done for the task "Neue Aufgabe". Errors: 1. Processed files: 0. Backed up files: 0. Total size: 0 bytes **
2019-07-03 10:02 --
2019-07-03 10:02 The system can now enter sleep mode
2019-07-03 10:02 Total backup time: 0 hours, 0 minutes, 3 seconds
2019-07-03 10:02 *** Backup done. Errors: 1. Processed files: 0. Backed up files: 0. Total size: 0 bytes ***
2019-07-03 10:02 --

The file is ok, I work every day with it...

Where is the problem? :(

Thanks and greetings

Re: no

Posted: Tue Jul 09, 2019 10:43 pm
by cobian
I would guess something has changes with the permissions of the file. Try Tools-Reset permissions to see if it helps.

Re: no

Posted: Wed Jul 10, 2019 8:38 am
by System
Hi,

unfortunately, the permissions are not the problem.. I've checked it and test it with permissions for all users.. same problem :(

Re: no

Posted: Sun Jul 21, 2019 9:46 pm
by cobian
Perhaps the program is runing as a service? In that case that could be problematic sometimes (especially is running under the Local System account, which cannot access the network).

Re: no

Posted: Mon Jul 22, 2019 8:54 am
by System
That's it :)

I reinstall as autostart and all work fine.. great :)

Thanks and greetings