Network drives

Questions about Cobian Reflector
HStegeby
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Joined: 11 Jun 2022, 15:42

Network drives

Post by HStegeby »

Cobian Reflector could not find my NetWork drives on Synologies NAS
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cobian
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Re: Network drives

Post by cobian »

Install the program as an application and not as a service.
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HStegeby
Posts: 4
Joined: 11 Jun 2022, 15:42

Re: Network drives

Post by HStegeby »

I have reinstalled Cobian Reflector as an application but it still can not find my mapped devices on my NAS, e.g. P: or I: I also previously had CR installed as an application.
HStegeby
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Re: Network drives

Post by HStegeby »

ERR 2022-06-15 11:00:13 An error occurred while copying the file "C: \ Users \ hakan \ AppData \ Local \ Microsoft \ Outlook \ hakan@nrrab.com.pst" to "P: \ hakan @ nrrab .com 2022-06-15 11; 00; 13.pst ": The path cannot be found

2022-06-15 11:00:13 * A backup part for the job "MS Outloock Full Bu" has been performed *
2022-06-15 11:00:13 * Number of backed up files: 0. Partial backup size: 0 bytes. *
2022-06-15 11:00:13 The destination directory "P: \" has been created.
2022-06-15 11:00:13 Copies the file "C: \ Users \ hakan \ AppData \ Local \ Microsoft \ Outlook \ hakan@stegeby.se.pst" to "P: \" ...
ERR 2022-06-15 11:00:13 An error occurred while the file "C: \ Users \ hakan \ AppData \ Local \ Microsoft \ Outlook \ hakan@stegeby.se.pst" was to be copied to "P: \ hakan @ stegeby .se 2022-06-15 11; 00; 13.pst ": The path cannot be found

2022-06-15 11:00:13 * A backup part for the job "MS Outloock Full Bu" has been performed *
2022-06-15 11:00:13 * Number of backed up files: 0. Partial backup size: 0 bytes. *
2022-06-15 11:00:13 The destination directory "P: \" has been created.
2022-06-15 11:00:13 Copies the file "C: \ Users \ hakan \ AppData \ Local \ Microsoft \ Outlook \ hakan.stegeby@isecurity.se.pst" to "P: \" ...
ERR 2022-06-15 11:00:13 An error occurred while the file "C: \ Users \ hakan \ AppData \ Local \ Microsoft \ Outlook \ hakan.stegeby@isecurity.se.pst" was to be copied to "P: \ hakan .stegeby @ isecurity.se 2022-06-15 11; 00; 13.pst ": The path cannot be found

2022-06-15 11:00:13 * A backup part for the job "MS Outloock Full Bu" has been performed *
2022-06-15 11:00:13 * Number of backed up files: 0. Partial backup size: 0 bytes. *
2022-06-15 11:00:13 Deletes some complete backups and its associated differential / incremental copies. Cause: Retains only 3 non-parked complete sets.
2022-06-15 11:00:13 The backups have been deleted. The real files may be deleted in the background.

2022-06-15 11:00:13 ** The backup for the job "MS Outloock Full Bu" has been performed **
2022-06-15 11:00:13 ** Processed files: 3. Backed up files: 0. Created directories: 0. Backup size: 0 bytes. **
2022-06-15 11:00:13 ** Number of errors: 3. Time consumption: 0 hours, 0 minutes, 2 seconds. **

2022-06-15 11:00:13 Deleting the Volume Shadow Copy image ...
2022-06-15 11:00:13 Volume Shadow Copy image has been deleted.

2022-06-15 11:00:14 The backup has been completed. There are errors. Check the log file.
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cobian
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Re: Network drives

Post by cobian »

Interesting...

2022-06-15 11:00:13 The destination directory "P:\" has been created.

Something strange is going on there... This should not be happening when the program is running as an application.
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HStegeby
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Joined: 11 Jun 2022, 15:42

Re: Network drives

Post by HStegeby »

When I created the backup jobs, it finds all mapped devices because Cobia Reflector can calculate the size of each job. But when it's going to run the jobs, it does not find the mapped devices. Very strange. :evil:
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Re: Network drives

Post by cobian »

Yes, but the counting is done on the source (which is not a mapped device).
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lynbor
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Joined: 12 Jul 2022, 16:27

Re: Network drives

Post by lynbor »

I'm experiencing the same issue. I've uninstalled and reinstalled several times. I've tried manually entering the mapped drive verses selecting the source location with the task editor. I've tried turning off VSS in case that was causing a problem and I tried using the alternate login settings. No matter how I slice it the error persists.

How is it that the program can "SEE" and allow me to select a location as the source (or destination) and then when running the back up tell me the location cannot be "found". If you can't find it then how it the blazes were you able to show it to me so I could select it as the source?

Code: Select all

   2022-07-12 07:58:24 Welcome to Cobian Reflector!
    2022-07-12 07:58:24 Program version: 1.1.0
     
    2022-07-12 07:58:25 Loading the task list "C:\Program Files\Cobian Reflector\Lists\MainList.lst".
    2022-07-12 08:04:36 The list "MainList.lst" has been successfully saved.
    2022-07-12 08:07:57 The list "MainList.lst" has been successfully saved.
    2022-07-12 08:08:57 Backing up some selected tasks.
     
    2022-07-12 08:08:58 A backup has started...
    2022-07-12 08:08:58 Calculating the number of files. This could take a while...
     
    2022-07-12 08:08:58 Backing up the task "Alfresco_Archive"
    2022-07-12 08:08:58 Applying the parameters to the task "Alfresco_Archive" (if any).
    2022-07-12 08:08:58 Requesting the creation of a Volume Shadow Copy image for the source...
    2022-07-12 08:08:59 The Volume Shadow Copy image has been successfully created.
    2022-07-12 08:08:59 Starting the copy. The user running the task is: SYSTEM
ERR 2022-07-12 08:08:59 Cannot backup the directory "\\margie\backups\users\alfresco": Directory not found.
     
    2022-07-12 08:08:59 *  Backup part for the task "Alfresco_Archive" has ended  *
    2022-07-12 08:08:59 *  Number of backed up files: 0. Backup part size: 0 bytes.  *
    2022-07-12 08:08:59 Deleting some full backups and associated differential/incremental backups. Reason: maintaining only 3 non-parked full backup sets.
    2022-07-12 08:08:59 The backups have been deleted. Actual files may be being deleted on a background thread.
     
    2022-07-12 08:08:59 ** Backup for the task "Alfresco_Archive" has ended **
    2022-07-12 08:08:59 ** Processed files: 0. Backed up files: 0. Created folders: 0. Backup size: 0 bytes. **
    2022-07-12 08:08:59 ** Number of errors: 1. Time elapsed: 0 hours, 0 minutes, 1 seconds. **
     
    2022-07-12 08:08:59 Deleting the Volume Shadow Copy image...
    2022-07-12 08:09:00 The Volume Shadow Copy image has been successfully deleted.
     
    2022-07-12 08:09:00 The backup has ended. There are errors. Consult the log file.
    
Other Attempts

Code: Select all

    ERR 2022-07-12 08:12:10 The manual source "\\192.168.1.75\backups\users\alfresco" was not found.
ERR 2022-07-12 08:16:54 Cannot backup the directory "M:": Directory not found.

With a user login configured

Code: Select all

    2022-07-12 08:52:12 Impersonating the user ".\pavlo checkov"...
    2022-07-12 08:52:12 The user .\pavlo checkov is now logged in.
    2022-07-12 08:52:12 The user .\pavlo checkov has successfully been impersonated.
    2022-07-12 08:52:12 Requesting the creation of a Volume Shadow Copy image for the source...
    2022-07-12 08:52:13 The Volume Shadow Copy image has been successfully created.
    2022-07-12 08:52:13 Starting the copy. The user running the task is: Pavlo Checkov
ERR 2022-07-12 08:52:13 Cannot backup the directory "M:": Directory not found.
From the CMD prompt of this machine

Code: Select all

C:\Users\Pavlo Checkov>net use
New connections will be remembered.


Status       Local     Remote                    Network

-------------------------------------------------------------------------------
OK           M:        \\margie\backups\users\alfresco
                                                Microsoft Windows Network
OK           P:        \\margie\backups\users\pavlov_checkov
                                                Microsoft Windows Network
OK           R:        \\margie\archives         Microsoft Windows Network
OK           S:        \\margie\common           Microsoft Windows Network
The command completed successfully.

C:\Users\Pavlo Checkov>dir m:
 Volume in drive M is backups
 Volume Serial Number is 65A3-924B

 Directory of M:\

03/15/2021  09:18 PM    <DIR>          .
12/02/2021  09:54 AM    <DIR>          ..
03/15/2021  09:18 PM    <DIR>          Data Dictionary
03/15/2021  09:18 PM    <DIR>          Guest Home
03/15/2021  09:18 PM    <DIR>          Imap Attachments
03/15/2021  09:18 PM    <DIR>          IMAP Home
03/15/2021  09:18 PM    <DIR>          Shared
04/14/2022  08:52 AM    <DIR>          Sites
06/17/2022  07:09 PM    <DIR>          User Homes
               0 File(s)              0 bytes
               9 Dir(s)  1,800,885,817,344 bytes free
               
C:\Users\Pavlo Checkov>dir \\margie\backups\users\alfresco
 Volume in drive \\margie\backups is backups
 Volume Serial Number is 65A3-924B

 Directory of \\margie\backups\users\alfresco

03/15/2021  09:18 PM    <DIR>          .
12/02/2021  09:54 AM    <DIR>          ..
03/15/2021  09:18 PM    <DIR>          Data Dictionary
03/15/2021  09:18 PM    <DIR>          Guest Home
03/15/2021  09:18 PM    <DIR>          Imap Attachments
03/15/2021  09:18 PM    <DIR>          IMAP Home
03/15/2021  09:18 PM    <DIR>          Shared
04/14/2022  08:52 AM    <DIR>          Sites
06/17/2022  07:09 PM    <DIR>          User Homes
               0 File(s)              0 bytes
               9 Dir(s)  1,800,885,772,288 bytes free
               
This was my second attempt to try out Cobian Reflect and after several hours of fussing with trying to make it do a simple backup I must say that my frustration level is pretty high. There is nothing "special" about this network and the network share I'm trying to make a backup of. I have used several other backup programs in testing without any issues accessing the source. But Reflect absolutely refuses to access was the OS seems to have no issue accessing. If this were my program that would be a huge BUG to me that needs to be squashed.

Best wishes.
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cobian
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Re: Network drives

Post by cobian »

Please, read the FAQ. Install the program as an application, not as a service.
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Luis Cobian
Cobian Backup's creator
User avatar
pcdrivers
Posts: 21
Joined: 20 Jul 2022, 10:22
Location: Canary Islands (Spain)

Re: Network drives

Post by pcdrivers »

lynbor wrote: 12 Jul 2022, 17:40 I'm experiencing the same issue. I've uninstalled and reinstalled several times. I've tried manually entering the mapped drive verses selecting the source location with the task editor. I've tried turning off VSS in case that was causing a problem and I tried using the alternate login settings. No matter how I slice it the error persists.

How is it that the program can "SEE" and allow me to select a location as the source (or destination) and then when running the back up tell me the location cannot be "found". If you can't find it then how it the blazes were you able to show it to me so I could select it as the source?

Code: Select all

   2022-07-12 07:58:24 Welcome to Cobian Reflector!
    2022-07-12 07:58:24 Program version: 1.1.0
     
    2022-07-12 07:58:25 Loading the task list "C:\Program Files\Cobian Reflector\Lists\MainList.lst".
    2022-07-12 08:04:36 The list "MainList.lst" has been successfully saved.
    2022-07-12 08:07:57 The list "MainList.lst" has been successfully saved.
    2022-07-12 08:08:57 Backing up some selected tasks.
     
    2022-07-12 08:08:58 A backup has started...
    2022-07-12 08:08:58 Calculating the number of files. This could take a while...
     
    2022-07-12 08:08:58 Backing up the task "Alfresco_Archive"
    2022-07-12 08:08:58 Applying the parameters to the task "Alfresco_Archive" (if any).
    2022-07-12 08:08:58 Requesting the creation of a Volume Shadow Copy image for the source...
    2022-07-12 08:08:59 The Volume Shadow Copy image has been successfully created.
    2022-07-12 08:08:59 Starting the copy. The user running the task is: SYSTEM
ERR 2022-07-12 08:08:59 Cannot backup the directory "\\margie\backups\users\alfresco": Directory not found.
     
    2022-07-12 08:08:59 *  Backup part for the task "Alfresco_Archive" has ended  *
    2022-07-12 08:08:59 *  Number of backed up files: 0. Backup part size: 0 bytes.  *
    2022-07-12 08:08:59 Deleting some full backups and associated differential/incremental backups. Reason: maintaining only 3 non-parked full backup sets.
    2022-07-12 08:08:59 The backups have been deleted. Actual files may be being deleted on a background thread.
     
    2022-07-12 08:08:59 ** Backup for the task "Alfresco_Archive" has ended **
    2022-07-12 08:08:59 ** Processed files: 0. Backed up files: 0. Created folders: 0. Backup size: 0 bytes. **
    2022-07-12 08:08:59 ** Number of errors: 1. Time elapsed: 0 hours, 0 minutes, 1 seconds. **
     
    2022-07-12 08:08:59 Deleting the Volume Shadow Copy image...
    2022-07-12 08:09:00 The Volume Shadow Copy image has been successfully deleted.
     
    2022-07-12 08:09:00 The backup has ended. There are errors. Consult the log file.
    
Other Attempts

Code: Select all

    ERR 2022-07-12 08:12:10 The manual source "\\192.168.1.75\backups\users\alfresco" was not found.
ERR 2022-07-12 08:16:54 Cannot backup the directory "M:": Directory not found.

With a user login configured

Code: Select all

    2022-07-12 08:52:12 Impersonating the user ".\pavlo checkov"...
    2022-07-12 08:52:12 The user .\pavlo checkov is now logged in.
    2022-07-12 08:52:12 The user .\pavlo checkov has successfully been impersonated.
    2022-07-12 08:52:12 Requesting the creation of a Volume Shadow Copy image for the source...
    2022-07-12 08:52:13 The Volume Shadow Copy image has been successfully created.
    2022-07-12 08:52:13 Starting the copy. The user running the task is: Pavlo Checkov
ERR 2022-07-12 08:52:13 Cannot backup the directory "M:": Directory not found.
From the CMD prompt of this machine

Code: Select all

C:\Users\Pavlo Checkov>net use
New connections will be remembered.


Status       Local     Remote                    Network

-------------------------------------------------------------------------------
OK           M:        \\margie\backups\users\alfresco
                                                Microsoft Windows Network
OK           P:        \\margie\backups\users\pavlov_checkov
                                                Microsoft Windows Network
OK           R:        \\margie\archives         Microsoft Windows Network
OK           S:        \\margie\common           Microsoft Windows Network
The command completed successfully.

C:\Users\Pavlo Checkov>dir m:
 Volume in drive M is backups
 Volume Serial Number is 65A3-924B

 Directory of M:\

03/15/2021  09:18 PM    <DIR>          .
12/02/2021  09:54 AM    <DIR>          ..
03/15/2021  09:18 PM    <DIR>          Data Dictionary
03/15/2021  09:18 PM    <DIR>          Guest Home
03/15/2021  09:18 PM    <DIR>          Imap Attachments
03/15/2021  09:18 PM    <DIR>          IMAP Home
03/15/2021  09:18 PM    <DIR>          Shared
04/14/2022  08:52 AM    <DIR>          Sites
06/17/2022  07:09 PM    <DIR>          User Homes
               0 File(s)              0 bytes
               9 Dir(s)  1,800,885,817,344 bytes free
               
C:\Users\Pavlo Checkov>dir \\margie\backups\users\alfresco
 Volume in drive \\margie\backups is backups
 Volume Serial Number is 65A3-924B

 Directory of \\margie\backups\users\alfresco

03/15/2021  09:18 PM    <DIR>          .
12/02/2021  09:54 AM    <DIR>          ..
03/15/2021  09:18 PM    <DIR>          Data Dictionary
03/15/2021  09:18 PM    <DIR>          Guest Home
03/15/2021  09:18 PM    <DIR>          Imap Attachments
03/15/2021  09:18 PM    <DIR>          IMAP Home
03/15/2021  09:18 PM    <DIR>          Shared
04/14/2022  08:52 AM    <DIR>          Sites
06/17/2022  07:09 PM    <DIR>          User Homes
               0 File(s)              0 bytes
               9 Dir(s)  1,800,885,772,288 bytes free
               
This was my second attempt to try out Cobian Reflect and after several hours of fussing with trying to make it do a simple backup I must say that my frustration level is pretty high. There is nothing "special" about this network and the network share I'm trying to make a backup of. I have used several other backup programs in testing without any issues accessing the source. But Reflect absolutely refuses to access was the OS seems to have no issue accessing. If this were my program that would be a huge BUG to me that needs to be squashed.

Best wishes.

No problem HStegeby, this is easy to solve.

Create on pre-backups command line with this line:

Code: Select all

net use m: \\margie\backups\users\alfresco [password] /user:[Domain\User] 
For example:
net use m: \\margie\backups\users\alfresco MyOwnPassword123 /user:COMPANYDOMAIN\Username

And the user who are making the backup can create the network unit.
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