Single file backup fails
Posted: 09 Nov 2022, 00:42
Hi,
I recently migrated to reflector from the old Cobian backup product which I have run for many years without any issues.
I have one job that was running correctly on backup but I just noticed it is not working correctly on reflector.
The job should back up a single file from a source location and should make copies in two destination locations.
According to the logs there are no errors reported and the file has been copied successfully, but the file never actually appears in either destination folder. There are no errors reported, the job is logged as having completed successfully.
I have checked all permissions and can copy the file correctly using file manager logged in as the same user on the same computer that the backup runs under. There are 15 other backup jobs on the server all of which copy multiple files in folders and all run correctly.
Any suggestions would be welcome.
I am using Reflector version 1.1.3 on W10 1607
Log file output below.-
2022-11-08 23:35:26 A backup has started...
2022-11-08 23:35:26 Calculating the number of files. This could take a while...
2022-11-08 23:35:26 Backing up the task "Finances"
2022-11-08 23:35:26 Applying the parameters to the task "Finances" (if any).
2022-11-08 23:35:26 Impersonating the user "b3\administrator"...
2022-11-08 23:35:26 The user b3\administrator is now logged in.
2022-11-08 23:35:26 The user b3\administrator has successfully been impersonated.
2022-11-08 23:35:26 Requesting the creation of a Volume Shadow Copy image for the source...
2022-11-08 23:35:27 The Volume Shadow Copy image has been successfully created.
2022-11-08 23:35:27 Starting the copy. The user running the task is: administrator
2022-11-08 23:35:27 Copying the file "\\nas2\andrew\Excel\SALARY.XLS" to "\\nas2\finances\Excel"...
2022-11-08 23:35:27 The file attributes have been copied from "\\nas2\andrew\Excel\SALARY.XLS" to "\\nas2\finances\Excel\SALARY.XLS".
2022-11-08 23:35:27 The timestamps have been copied from "\\nas2\andrew\Excel\SALARY.XLS" to "\\nas2\finances\Excel\SALARY.XLS".
2022-11-08 23:35:27 The permissions have been copied from "\\nas2\andrew\Excel\SALARY.XLS" to "\\nas2\finances\Excel\SALARY.XLS".
2022-11-08 23:35:27 The file "\\nas2\andrew\Excel\SALARY.XLS" has been successfully copied to "\\nas2\finances\Excel\SALARY.XLS".
2022-11-08 23:35:27 * Backup part for the task "Finances" has ended *
2022-11-08 23:35:27 * Number of backed up files: 1. Backup part size: 1.25 MB. *
2022-11-08 23:35:27 [DEBUG] A sub-backup item has been added to the database.
2022-11-08 23:35:27 Copying the file "\\nas2\andrew\Excel\SALARY.XLS" to "\\nas2\belinda\finance\Excel"...
2022-11-08 23:35:28 The file attributes have been copied from "\\nas2\andrew\Excel\SALARY.XLS" to "\\nas2\belinda\finance\Excel\SALARY.XLS".
2022-11-08 23:35:28 The timestamps have been copied from "\\nas2\andrew\Excel\SALARY.XLS" to "\\nas2\belinda\finance\Excel\SALARY.XLS".
2022-11-08 23:35:28 The permissions have been copied from "\\nas2\andrew\Excel\SALARY.XLS" to "\\nas2\belinda\finance\Excel\SALARY.XLS".
2022-11-08 23:35:28 The file "\\nas2\andrew\Excel\SALARY.XLS" has been successfully copied to "\\nas2\belinda\finance\Excel\SALARY.XLS".
2022-11-08 23:35:28 * Backup part for the task "Finances" has ended *
2022-11-08 23:35:28 * Number of backed up files: 1. Backup part size: 1.25 MB. *
2022-11-08 23:35:28 [DEBUG] A sub-backup item has been added to the database.
2022-11-08 23:35:28 [DEBUG] A backup item has been added to the database.
2022-11-08 23:35:28 ** Backup for the task "Finances" has ended **
2022-11-08 23:35:28 ** Processed files: 2. Backed up files: 2. Created folders: 0. Backup size: 2.51 MB. **
2022-11-08 23:35:28 ** Number of errors: 0. Time elapsed: 0 hours, 0 minutes, 1 seconds. **
2022-11-08 23:35:28 Deleting the Volume Shadow Copy image...
2022-11-08 23:35:28 The Volume Shadow Copy image has been successfully deleted.
2022-11-08 23:35:28 The impersonation of b3\administrator has been reverted.
2022-11-08 23:35:28 The user b3\administrator has been logged off.
2022-11-08 23:35:28 Mailing the log files...
2022-11-08 23:35:28 [DEBUG] Creating a temporary directory: "E:\Cobian\6f2eaffb-d38c-4e6c-bb3f-a6ee253c17cf"
2022-11-08 23:35:28 Flushing the log to file. This can take some seconds. Wait...
2022-11-08 23:35:29 The backup has ended without errors.
2022-11-08 23:35:30 [DEBUG] Getting the backup history for the task "{F3A12320-489E-41EB-8931-BA9EE69FC4C2}"...
2022-11-08 23:35:39 The log files have been successfully deleted.
2022-11-08 23:35:39 [DEBUG] Deleting the temporary directory that holds the log files: E:\Cobian\6f2eaffb-d38c-4e6c-bb3f-a6ee253c17cf...
I recently migrated to reflector from the old Cobian backup product which I have run for many years without any issues.
I have one job that was running correctly on backup but I just noticed it is not working correctly on reflector.
The job should back up a single file from a source location and should make copies in two destination locations.
According to the logs there are no errors reported and the file has been copied successfully, but the file never actually appears in either destination folder. There are no errors reported, the job is logged as having completed successfully.
I have checked all permissions and can copy the file correctly using file manager logged in as the same user on the same computer that the backup runs under. There are 15 other backup jobs on the server all of which copy multiple files in folders and all run correctly.
Any suggestions would be welcome.
I am using Reflector version 1.1.3 on W10 1607
Log file output below.-
2022-11-08 23:35:26 A backup has started...
2022-11-08 23:35:26 Calculating the number of files. This could take a while...
2022-11-08 23:35:26 Backing up the task "Finances"
2022-11-08 23:35:26 Applying the parameters to the task "Finances" (if any).
2022-11-08 23:35:26 Impersonating the user "b3\administrator"...
2022-11-08 23:35:26 The user b3\administrator is now logged in.
2022-11-08 23:35:26 The user b3\administrator has successfully been impersonated.
2022-11-08 23:35:26 Requesting the creation of a Volume Shadow Copy image for the source...
2022-11-08 23:35:27 The Volume Shadow Copy image has been successfully created.
2022-11-08 23:35:27 Starting the copy. The user running the task is: administrator
2022-11-08 23:35:27 Copying the file "\\nas2\andrew\Excel\SALARY.XLS" to "\\nas2\finances\Excel"...
2022-11-08 23:35:27 The file attributes have been copied from "\\nas2\andrew\Excel\SALARY.XLS" to "\\nas2\finances\Excel\SALARY.XLS".
2022-11-08 23:35:27 The timestamps have been copied from "\\nas2\andrew\Excel\SALARY.XLS" to "\\nas2\finances\Excel\SALARY.XLS".
2022-11-08 23:35:27 The permissions have been copied from "\\nas2\andrew\Excel\SALARY.XLS" to "\\nas2\finances\Excel\SALARY.XLS".
2022-11-08 23:35:27 The file "\\nas2\andrew\Excel\SALARY.XLS" has been successfully copied to "\\nas2\finances\Excel\SALARY.XLS".
2022-11-08 23:35:27 * Backup part for the task "Finances" has ended *
2022-11-08 23:35:27 * Number of backed up files: 1. Backup part size: 1.25 MB. *
2022-11-08 23:35:27 [DEBUG] A sub-backup item has been added to the database.
2022-11-08 23:35:27 Copying the file "\\nas2\andrew\Excel\SALARY.XLS" to "\\nas2\belinda\finance\Excel"...
2022-11-08 23:35:28 The file attributes have been copied from "\\nas2\andrew\Excel\SALARY.XLS" to "\\nas2\belinda\finance\Excel\SALARY.XLS".
2022-11-08 23:35:28 The timestamps have been copied from "\\nas2\andrew\Excel\SALARY.XLS" to "\\nas2\belinda\finance\Excel\SALARY.XLS".
2022-11-08 23:35:28 The permissions have been copied from "\\nas2\andrew\Excel\SALARY.XLS" to "\\nas2\belinda\finance\Excel\SALARY.XLS".
2022-11-08 23:35:28 The file "\\nas2\andrew\Excel\SALARY.XLS" has been successfully copied to "\\nas2\belinda\finance\Excel\SALARY.XLS".
2022-11-08 23:35:28 * Backup part for the task "Finances" has ended *
2022-11-08 23:35:28 * Number of backed up files: 1. Backup part size: 1.25 MB. *
2022-11-08 23:35:28 [DEBUG] A sub-backup item has been added to the database.
2022-11-08 23:35:28 [DEBUG] A backup item has been added to the database.
2022-11-08 23:35:28 ** Backup for the task "Finances" has ended **
2022-11-08 23:35:28 ** Processed files: 2. Backed up files: 2. Created folders: 0. Backup size: 2.51 MB. **
2022-11-08 23:35:28 ** Number of errors: 0. Time elapsed: 0 hours, 0 minutes, 1 seconds. **
2022-11-08 23:35:28 Deleting the Volume Shadow Copy image...
2022-11-08 23:35:28 The Volume Shadow Copy image has been successfully deleted.
2022-11-08 23:35:28 The impersonation of b3\administrator has been reverted.
2022-11-08 23:35:28 The user b3\administrator has been logged off.
2022-11-08 23:35:28 Mailing the log files...
2022-11-08 23:35:28 [DEBUG] Creating a temporary directory: "E:\Cobian\6f2eaffb-d38c-4e6c-bb3f-a6ee253c17cf"
2022-11-08 23:35:28 Flushing the log to file. This can take some seconds. Wait...
2022-11-08 23:35:29 The backup has ended without errors.
2022-11-08 23:35:30 [DEBUG] Getting the backup history for the task "{F3A12320-489E-41EB-8931-BA9EE69FC4C2}"...
2022-11-08 23:35:39 The log files have been successfully deleted.
2022-11-08 23:35:39 [DEBUG] Deleting the temporary directory that holds the log files: E:\Cobian\6f2eaffb-d38c-4e6c-bb3f-a6ee253c17cf...