Getting this error

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belonesox
Posts: 8
Joined: 03 Oct 2021, 15:37

Getting this error

Post by belonesox »

An error occurred while checking the properties of the file....

This is for multiple files (a lot) and the rest of error message is saying that each file is write-protected. This did not happen before the latest update.
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cobian
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Re: Getting this error

Post by cobian »

What is the exact message after An error occurred while checking the properties of the file....? Write protected or access denied?
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belonesox
Posts: 8
Joined: 03 Oct 2021, 15:37

Re: Getting this error

Post by belonesox »

It says : "Média protégé en écriture" which is french for : write protected file
cobhc82
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Joined: 17 Dec 2022, 01:55

Re: Getting this error

Post by cobhc82 »

Im getting same error after upgrade from 1.1.5 to 2.0.3-BETA

Im using incremental with volume shadow copy

in email log it shows ->

ERR 2022-12-17 08:44:41 An error occurred while checking the properties of the file "F:\file path\XXXXXX\XXXXX\14263097.pdf": (19) The media is write protected: [\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy315\pathXXXXXXX 14263097.pdf]

This same error is in hundreds of rows
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cobian
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Re: Getting this error

Post by cobian »

What are the attributes of this file? 14263097.pdf
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Luis Cobian
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cobhc82
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Re: Getting this error

Post by cobhc82 »

C:\>attrib "031001900311 14263097.pdf"
A C:\031001900311 14263097.pdf

Seems it doesnt have.

Actually the file is copied as backup from another computer years ago so maybe thats the reason attributes is missing.
belonesox
Posts: 8
Joined: 03 Oct 2021, 15:37

Re: Getting this error

Post by belonesox »

I have solved the problem. The source files related to the errors were write-protected. It's just that I was not getting those errors before BETA.
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cobian
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Re: Getting this error

Post by cobian »

Will try to reproduce the problem. It shouldn't matter if a file is write protected or not.
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Luis Cobian
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belonesox
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Joined: 03 Oct 2021, 15:37

Re: Getting this error

Post by belonesox »

BTW, the errors are for the destination files, not the source ones.
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cobian
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Re: Getting this error

Post by cobian »

Yes, I have fixed this issue for the next release that will be out later today.
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