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An error occurred while listing the content of the directory "P:\System Volume Information": (5) Access is denied

Posted: 22 Mar 2023, 15:49
by pbmsmit
Get the following error during a backup:
ERR 2023-03-22 10:45:56 An error occurred while listing the content of the directory "P:\System Volume Information": (5) Access is denied: [\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy6\System Volume Information

If I to the same backup but to another target disk, no errors.

2023-03-22 10:43:44 A backup has started...
2023-03-22 10:43:44 Calculating the number of files. This could take a while...

2023-03-22 10:43:53 Backing up the task "Pictures to Q"
2023-03-22 10:43:53 Applying the parameters to the task "Pictures to Q" (if any).
2023-03-22 10:43:53 Requesting the creation of a Volume Shadow Copy image for the source...
2023-03-22 10:44:01 The Volume Shadow Copy image has been successfully created.
2023-03-22 10:44:01 Starting the copy. The user running the task is: pbmsm
2023-03-22 10:44:02 The destination directory "Q:\P 2023-03-22 10;44;01" has been successfully created.
2023-03-22 10:44:02 Backing up the directory "P:\" to "Q:\P 2023-03-22 10;44;01"...
ERR 2023-03-22 10:45:56 An error occurred while listing the content of the directory "P:\System Volume Information": (5) Access is denied: [\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy6\System Volume Information
2023-03-22 10:45:56 The archive attribute for "P:\" has been removed.
2023-03-22 10:45:56 The file attributes have been copied from "P:\" to "Q:\P 2023-03-22 10;44;01".
2023-03-22 10:45:56 The timestamps have been copied from "P:\" to "Q:\P 2023-03-22 10;44;01".
2023-03-22 10:45:56 The directory "P:\" has been backed up.

2023-03-22 10:45:56 ** Backup for the task "Pictures to Q" has ended **
2023-03-22 10:45:56 ** Processed files: 162721. Backed up files: 0. Created folders: 2239. Backup size: 0 bytes. **
2023-03-22 10:45:56 ** Number of errors: 1. Time elapsed: 0 hours, 2 minutes, 3 seconds. **

2023-03-22 10:45:56 Deleting the Volume Shadow Copy image...
2023-03-22 10:45:57 The Volume Shadow Copy image has been successfully deleted.

2023-03-22 10:45:57 The backup has ended. There are errors. Consult the log file.

Re: An error occurred while listing the content of the directory "P:\System Volume Information": (5) Access is denied

Posted: 23 Mar 2023, 00:11
by cobian

Re: An error occurred while listing the content of the directory "P:\System Volume Information": (5) Access is denied

Posted: 25 Mar 2023, 20:13
by pbmsmit
FAQ says "This folder AND the folder $RECYCLE.BIN should always be excluded from a task." How do I exclude that system folder? Is there an option to exclude those files? BTW Why is there a system folder on a partition that has only data files (pictures/videos)?

And as said: "If I to the same backup but to another target disk, no errors. " So this is weird

Re: An error occurred while listing the content of the directory "P:\System Volume Information": (5) Access is denied

Posted: 26 Mar 2023, 18:24
by cobian
Just add the folder to the Exclusion list of the task.

Re: An error occurred while listing the content of the directory "P:\System Volume Information": (5) Access is denied

Posted: 04 Apr 2023, 23:00
by pbmsmit
As I mentioned there are only data files/folders, there is no P:\System Volume Information, so there is nothing I can exclude. How do I fix it?

Re: An error occurred while listing the content of the directory "P:\System Volume Information": (5) Access is denied

Posted: 05 Apr 2023, 08:30
by cobian

Re: An error occurred while listing the content of the directory "P:\System Volume Information": (5) Access is denied

Posted: 15 Aug 2023, 04:56
by Gove1964
splatoon 3
cobian wrote: 05 Apr 2023, 08:30 viewtopic.php?f=4&t=809

This is a FAQ
Thx