An error occurred while listing the content of the directory "P:\System Volume Information": (5) Access is denied

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pbmsmit
Posts: 6
Joined: 20 Sep 2022, 14:27

An error occurred while listing the content of the directory "P:\System Volume Information": (5) Access is denied

Post by pbmsmit »

Get the following error during a backup:
ERR 2023-03-22 10:45:56 An error occurred while listing the content of the directory "P:\System Volume Information": (5) Access is denied: [\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy6\System Volume Information

If I to the same backup but to another target disk, no errors.

2023-03-22 10:43:44 A backup has started...
2023-03-22 10:43:44 Calculating the number of files. This could take a while...

2023-03-22 10:43:53 Backing up the task "Pictures to Q"
2023-03-22 10:43:53 Applying the parameters to the task "Pictures to Q" (if any).
2023-03-22 10:43:53 Requesting the creation of a Volume Shadow Copy image for the source...
2023-03-22 10:44:01 The Volume Shadow Copy image has been successfully created.
2023-03-22 10:44:01 Starting the copy. The user running the task is: pbmsm
2023-03-22 10:44:02 The destination directory "Q:\P 2023-03-22 10;44;01" has been successfully created.
2023-03-22 10:44:02 Backing up the directory "P:\" to "Q:\P 2023-03-22 10;44;01"...
ERR 2023-03-22 10:45:56 An error occurred while listing the content of the directory "P:\System Volume Information": (5) Access is denied: [\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy6\System Volume Information
2023-03-22 10:45:56 The archive attribute for "P:\" has been removed.
2023-03-22 10:45:56 The file attributes have been copied from "P:\" to "Q:\P 2023-03-22 10;44;01".
2023-03-22 10:45:56 The timestamps have been copied from "P:\" to "Q:\P 2023-03-22 10;44;01".
2023-03-22 10:45:56 The directory "P:\" has been backed up.

2023-03-22 10:45:56 ** Backup for the task "Pictures to Q" has ended **
2023-03-22 10:45:56 ** Processed files: 162721. Backed up files: 0. Created folders: 2239. Backup size: 0 bytes. **
2023-03-22 10:45:56 ** Number of errors: 1. Time elapsed: 0 hours, 2 minutes, 3 seconds. **

2023-03-22 10:45:56 Deleting the Volume Shadow Copy image...
2023-03-22 10:45:57 The Volume Shadow Copy image has been successfully deleted.

2023-03-22 10:45:57 The backup has ended. There are errors. Consult the log file.
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cobian
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Re: An error occurred while listing the content of the directory "P:\System Volume Information": (5) Access is denied

Post by cobian »

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Luis Cobian
Cobian Backup's creator
pbmsmit
Posts: 6
Joined: 20 Sep 2022, 14:27

Re: An error occurred while listing the content of the directory "P:\System Volume Information": (5) Access is denied

Post by pbmsmit »

FAQ says "This folder AND the folder $RECYCLE.BIN should always be excluded from a task." How do I exclude that system folder? Is there an option to exclude those files? BTW Why is there a system folder on a partition that has only data files (pictures/videos)?

And as said: "If I to the same backup but to another target disk, no errors. " So this is weird
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cobian
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Re: An error occurred while listing the content of the directory "P:\System Volume Information": (5) Access is denied

Post by cobian »

Just add the folder to the Exclusion list of the task.
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Luis Cobian
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pbmsmit
Posts: 6
Joined: 20 Sep 2022, 14:27

Re: An error occurred while listing the content of the directory "P:\System Volume Information": (5) Access is denied

Post by pbmsmit »

As I mentioned there are only data files/folders, there is no P:\System Volume Information, so there is nothing I can exclude. How do I fix it?
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cobian
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Re: An error occurred while listing the content of the directory "P:\System Volume Information": (5) Access is denied

Post by cobian »

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Luis Cobian
Cobian Backup's creator
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