Cobain 2.3.10 stops unexpectedly

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Ruben
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Joined: 30 May 2022, 09:28

Cobain 2.3.10 stops unexpectedly

Post by Ruben »

Goodmorning,

Since i install version 2.3.10 of Cobain we have a problem with the services.
Once a day the Cobian services stops working. Windows server give this error: The Cobian Reflector Applicatie service terminated unexpectedly.
The Cobain log didn't give any information about this error.

For now the solution is re-install the Cobain service once a day, but that is not workable in the long term.
Can you investigate this problem?

Thanks for the hard work.
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cobian
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Re: Cobain 2.3.10 stops unexpectedly

Post by cobian »

Check the Event Viewer for more info.
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Ruben
Posts: 20
Joined: 30 May 2022, 09:28

Re: Cobain 2.3.10 stops unexpectedly

Post by Ruben »

Check post #1!

This is al the information event viewer give about the error: The Cobian Reflector Applicatie service terminated unexpectedly.
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cobian
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Re: Cobain 2.3.10 stops unexpectedly

Post by cobian »

But there should be some details?
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Luis Cobian
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Ruben
Posts: 20
Joined: 30 May 2022, 09:28

Re: Cobain 2.3.10 stops unexpectedly

Post by Ruben »

Details in XML format give this:

Log Name: System
Source: Service Control Manager
Date: 4/3/2023 8:24:19 AM
Event ID: 7034
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: APPSERVER.local
Description:
The Cobian Reflector Applicatie service terminated unexpectedly. It has done this 1 time(s).
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7034</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2023-04-03T06:24:19.617961400Z" />
<EventRecordID>261891</EventRecordID>
<Correlation />
<Execution ProcessID="832" ThreadID="12484" />
<Channel>System</Channel>
<Computer>APPSERVER.local</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">Cobian Reflector Applicatie</Data>
<Data Name="param2">1</Data>
<Binary>43006F006200690061006E005200650066006C006500630074006F00720053006500720076006900630065000000</Binary>
</EventData>
</Event>
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cobian
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Re: Cobain 2.3.10 stops unexpectedly

Post by cobian »

Do you find any other error with the name .NET Runtime or similar in the event viewer?
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Ruben
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Joined: 30 May 2022, 09:28

Re: Cobain 2.3.10 stops unexpectedly

Post by Ruben »

At the same time as the error in the system log. The application log give this:

.NET Runtime (XML format)

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name=".NET Runtime" />
<EventID Qualifiers="0">1026</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2023-03-31T16:19:17.901556600Z" />
<EventRecordID>20208</EventRecordID>
<Channel>Application</Channel>
<Computer>APPSERVER.local</Computer>
<Security />
</System>
- <EventData>
<Data>Application: Cobian.Reflector.Service.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.IO.IOException at System.IO.__Error.WinIOError(Int32, System.String) at System.IO.FileStream.Init(System.String, System.IO.FileMode, System.IO.FileAccess, Int32, Boolean, System.IO.FileShare, Int32, System.IO.FileOptions, SECURITY_ATTRIBUTES, System.String, Boolean, Boolean, Boolean) at System.IO.FileStream..ctor(System.String, System.IO.FileMode, System.IO.FileAccess, System.IO.FileShare) at Cobian.Reflector.Engine.Logger.logKernel() at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object) at System.Threading.ThreadHelper.ThreadStart()</Data>
</EventData>
</Event>

Application error Also in the Appllication log (XML format).

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2023-03-31T16:19:18.060558800Z" />
<EventRecordID>20209</EventRecordID>
<Channel>Application</Channel>
<Computer>APPSERVER.local</Computer>
<Security />
</System>
- <EventData>
<Data>Cobian.Reflector.Service.exe</Data>
<Data>2.3.10.0</Data>
<Data>b6e35c28</Data>
<Data>KERNELBASE.dll</Data>
<Data>10.0.17763.3650</Data>
<Data>62549bf9</Data>
<Data>e0434352</Data>
<Data>0000000000034859</Data>
<Data>798</Data>
<Data>01d96334353603ee</Data>
<Data>C:\Program Files\Cobian Reflector\Cobian.Reflector.Service.exe</Data>
<Data>C:\Windows\System32\KERNELBASE.dll</Data>
<Data>a78ecbce-dd7e-4cad-bd35-3573a9d8f42a</Data>
<Data />
<Data />
</EventData>
</Event>
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cobian
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Re: Cobain 2.3.10 stops unexpectedly

Post by cobian »

OK, this is more info. It seems like the logger is crashing but I can't understand the reason. Could you please run the Permissions tool and repair the permissions of the folders and see if the problem goes away?
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Ruben
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Joined: 30 May 2022, 09:28

Re: Cobain 2.3.10 stops unexpectedly

Post by Ruben »

The last two day's it works fine, without any change.
I'll keep you posted.
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cobian
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Re: Cobain 2.3.10 stops unexpectedly

Post by cobian »

:OK
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