Cobian 2.3.11 Service stop

Questions about Cobian Reflector
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Alexursules
Posts: 5
Joined: 24 May 2023, 11:12

Cobian 2.3.11 Service stop

Post by Alexursules »

Hello,

Since i installed version 2.3.11 of Cobain we have a problem with the Cobian reflector motor service.
Randomly, the Cobian service stops working.
Do you have any solution for this issue ? I will link the cobian logs.

Windows server give this error :

Nom de l’application défaillante Cobian.Reflector.Service.exe, version : 2.3.11.0, horodatage : 0x8bc2dcde
Nom du module défaillant : KERNELBASE.dll, version : 10.0.14393.5850, horodatage : 0x64253b4c
Code d’exception : 0xe0434352
Décalage d’erreur : 0x0000000000026ea8
ID du processus défaillant : 0xbe4
Heure de début de l’application défaillante : 0x01d98e1deda7460e
Chemin d’accès de l’application défaillante : C:\Program Files\Cobian Reflector\Cobian.Reflector.Service.exe
Chemin d’accès du module défaillant: C:\Windows\System32\KERNELBASE.dll
ID de rapport : 6f37a61c-90e4-47ed-9d9d-5cfc8e87f438
Nom complet du package défaillant :
ID de l’application relative au package défaillant :

Application : Cobian.Reflector.Service.exe
Version du Framework : v4.0.30319
Description : le processus a été arrêté en raison d'une exception non gérée.
Informations sur l'exception : System.IO.IOException
à System.IO.__Error.WinIOError(Int32, System.String)
à System.IO.FileStream.Init(System.String, System.IO.FileMode, System.IO.FileAccess, Int32, Boolean, System.IO.FileShare, Int32, System.IO.FileOptions, SECURITY_ATTRIBUTES, System.String, Boolean, Boolean, Boolean)
à System.IO.FileStream..ctor(System.String, System.IO.FileMode, System.IO.FileAccess, System.IO.FileShare)
à Cobian.Reflector.Engine.Logger.logKernel()
à System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
à System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
à System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
à System.Threading.ThreadHelper.ThreadStart()

Thanks.
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cobian
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Re: Cobian 2.3.11 Service stop

Post by cobian »

Seems like the program crashes when opening the log file. Can you use the "Repair permissions" tool and run a check there?
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Luis Cobian
Cobian Backup's creator
Alexursules
Posts: 5
Joined: 24 May 2023, 11:12

Re: Cobian 2.3.11 Service stop

Post by Alexursules »

Hello,

I had already tried, but I still had the bug.
Capture.JPG
Capture.JPG (50.99 KiB) Viewed 740 times
We have the UI crashing :

Application : Cobian.Reflector.UserInterface.exe
Version du Framework : v4.0.30319
Description : le processus a été arrêté en raison d'une exception non gérée.
Informations sur l'exception : System.Exception
à Hardcodet.Wpf.TaskbarNotification.Interop.AppBarInfo.GetPosition(System.String, System.String)
à Hardcodet.Wpf.TaskbarNotification.Interop.TrayInfo.GetTrayLocation()
à Hardcodet.Wpf.TaskbarNotification.TaskbarIcon.ShowCustomBalloon(System.Windows.UIElement, System.Windows.Controls.Primitives.PopupAnimation, System.Nullable`1<Int32>)
à Cobian.Reflector.UI.MainWindow.setWorkingStatus(Cobian.Reflector.Operations, Int32, Int32, System.String, System.String)
à Cobian.Reflector.UI.MainWindow+<>c__DisplayClass152_0.<SetWorkingStatus>b__0()
à System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
à System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
à System.Windows.Threading.DispatcherOperation.InvokeImpl()
à MS.Internal.CulturePreservingExecutionContext.CallbackWrapper(System.Object)
à System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
à System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
à System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
à MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object)
à System.Windows.Threading.DispatcherOperation.Invoke()
à System.Windows.Threading.Dispatcher.ProcessQueue()
à System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
à MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
à MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
à System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
à System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
à System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
à MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
à MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
à System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
à System.Windows.Application.RunDispatcher(System.Object)
à System.Windows.Application.RunInternal(System.Windows.Window)
à Cobian.Reflector.UI.App.Main()

Thanks.
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cobian
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Re: Cobian 2.3.11 Service stop

Post by cobian »

But thhis is some other error: this seems to be an error in the user interface but the first one seemed to be in the log... Hmmm
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Luis Cobian
Cobian Backup's creator
Alexursules
Posts: 5
Joined: 24 May 2023, 11:12

Re: Cobian 2.3.11 Service stop

Post by Alexursules »

Hello,

Does the new version (2.3.12) fixes this issue ?

Thanks.
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cobian
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Re: Cobian 2.3.11 Service stop

Post by cobian »

Nobody else has reported this issue. The second one is interesting but I wonder if updating the graphic drives should solve it.
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Luis Cobian
Cobian Backup's creator
Alexursules
Posts: 5
Joined: 24 May 2023, 11:12

Re: Cobian 2.3.11 Service stop

Post by Alexursules »

Hello,

I found another post that has the same error. Could it be related ? thanks

viewtopic.php?f=3&t=1771
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cobian
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Re: Cobian 2.3.11 Service stop

Post by cobian »

Yes, this is the same as your first error. But it seemed to have been solved somehow in that post.
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Luis Cobian
Cobian Backup's creator
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