FTPS problem in Windows 2016

Questions about Cobian Reflector
pmmxxx
Posts: 8
Joined: 21 Dec 2023, 23:17

FTPS problem in Windows 2016

Post by pmmxxx »

Hello.
When checking the FTPS connection on Windows 2016, an error occurs:
"Connection check error: This implementation is not part of the tested cryptographic algorithms of the FIPS windows platform"
An error window also appears:
"The Remote Tester program does not work"
(The errors were translated by GoogleTranslate)

The solution helped:
You have the "System cryptography: Use FIPS compliant algorithms for encryption, hashing, and signing" security setting enabled. It needs to be disabled. To do this, go to Control Panel -> Administrative Tools -> Local Security Policy and in the Security Settings tree go to the Local Policies -> Security Settings node. Find the policy “System cryptography: Use FIPS compliant algorithms for encryption, hashing and signing” and disable it in properties

But only for manual mode!

In scheduled mode it still doesn’t work and the Cobian service shuts down.
There are 2 errors in the Windows log:
1. .NET Runtime
Application: Cobian.Reflector.Service.exe
Platform version: v4.0.30319
Description. The process terminated due to an unhandled exception.
Exception Details: System.NullReferenceException
in IS7rbcbQt9txQgBrsQS.sV0HPxbtGhcHdRHkTO5.Dispose(Boolean)
in IS7rbcbQt9txQgBrsQS.sV0HPxbtGhcHdRHkTO5.Finalize()
2. Application Error
Faulting Application Name: Cobian.Reflector.Service.exe, Version: 2.5.0.0, Timestamp: 0x85f80c24
Failing module name: unknown, version: 0.0.0.0, timestamp: 0x00000000
Exception code: 0xc0000005
Error offset: 0x00007ff9baef6372
Faulting process ID: 0x6304
Faulty application launch time: 0x01da345194f2a642
Faulting application path: C:\Program Files\Cobian Reflector\Cobian.Reflector.Service.exe
Failing module path: unknown
Report ID: f6a5df11-2cb1-4b8c-9203-43e66f1a6bb3
Full name of the failing package:
Application code associated with the failing package:

At the same time, in Windows 2008R2 there are no problems at all.

System information:
64-bit: Yes
64-bit process: True
OS version: 10.0.14393.0
OS version string: Microsoft Windows NT 10.0.14393.0
Platform ID: Win32NT
System directory: C:\Windows\system32
Swap file size: 4 KB
.NET version: 4.0.30319.42000
Program version: 2.5.00
Database version: 2.0
Last edited by pmmxxx on 22 Dec 2023, 00:48, edited 2 times in total.
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cobian
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Re: FTPS problem in Windows 2016

Post by cobian »

Are you using the new client with version 2.5? And old client cannot be used with that version.
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Cobian Backup's creator
pmmxxx
Posts: 8
Joined: 21 Dec 2023, 23:17

Re: FTPS problem in Windows 2016

Post by pmmxxx »

Program version: 2.5.00
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Re: FTPS problem in Windows 2016

Post by cobian »

Is the server Filezilla perhaps. If so there are some problems with it. I will be adding a FTP client update in the next version that should work fine with filezilla server.
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Luis Cobian
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pmmxxx
Posts: 8
Joined: 21 Dec 2023, 23:17

Re: FTPS problem in Windows 2016

Post by pmmxxx »

I'm not sure if Hetzner backup server uses FileZilla.
pmmxxx
Posts: 8
Joined: 21 Dec 2023, 23:17

Re: FTPS problem in Windows 2016

Post by pmmxxx »

Updated today to version 2.5.10, nothing has changed(
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cobian
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Re: FTPS problem in Windows 2016

Post by cobian »

The server is limiting which algorthms you can use:

Launch your Windows Control Panel, double-click Administrative Tools, and then double-click Local Security Policy. The Local Security Settings panel launches.

Click Security Settings in the left pane to expand, click Local Policies to expand, and then click Security Options.
Locate and right-click the System cryptography: Use FIPS compliant algorithms for encryption, hashing, and signing entry in the right pane, and then click Properties from the shortcut menu. The System cryptography: Use FIPS compliant algorithms for encryption, hashing, and signing Properties dialog box appears.
--
Luis Cobian
Cobian Backup's creator
pmmxxx
Posts: 8
Joined: 21 Dec 2023, 23:17

Re: FTPS problem in Windows 2016

Post by pmmxxx »

Thank you.
But I already wrote in the first message that this solution only helps for manual mode and verification. In automatic mode (in scheduled mode), the error remains.
pmmxxx
Posts: 8
Joined: 21 Dec 2023, 23:17

Re: FTPS problem in Windows 2016

Post by pmmxxx »

The Cobian service is started from the local system account.
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Re: FTPS problem in Windows 2016

Post by cobian »

Yes, because this change of policy is a Per-user setting. Perhaps there is a machine-wide policy that has the same effect?
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