User interface doesn't appear after 2.7.00

Questions about Cobian Reflector
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larryc43230
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Joined: 17 Apr 2024, 11:10

User interface doesn't appear after 2.7.00

Post by larryc43230 »

I updated to version 2.7.00 just now. When the installation finished, the Cobian Reflector icon appeared briefly in the System Tray, colored red, and then disappeared. I tried launching the user interface from the Start menu, but that didn't work, either. I restarted the PC (running Windows 11 with all the latest updates). When the System Tray was being populated with icons, the Cobian Reflector icon appeared briefly, in red, and then disappeared. I then tried reinstalling the app using the 2.7.00 installer I had previously downloaded, and once again that made no difference. As a last resort, I used my archived copy of the version 2.6.55 installer and installed that previous version. Now the user interface appears, and I can access the app.

This looks like a bug in the latest 2.7.00 version. Anyone else seeing this?

Larry
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cobian
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Re: User interface doesn't appear after 2.7.00

Post by cobian »

Could you please mail me your task list in order to test a few things?
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dmarc1234
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Joined: 18 Apr 2024, 00:23

Re: User interface doesn't appear after 2.7.00

Post by dmarc1234 »

This is the same for me. After installing 2.70.00 the interface does not start. Do you have a previous version I can download and install?
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cobian
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Re: User interface doesn't appear after 2.7.00

Post by cobian »

Yes, but please send me your ini file to test. (I assume you are getting the same error in the Event viewer than the other user in the other thread)
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Dan21170
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Joined: 18 Apr 2024, 10:43

Re: User interface doesn't appear after 2.7.00

Post by Dan21170 »

This is also the same for me. After installing 2.70.00 the interface does not start on Windows 10
I will send you my .ini by email
Thanks and have a good day !
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cobian
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Re: User interface doesn't appear after 2.7.00

Post by cobian »

Thank you. What language is your OS on?

Do you find any error in the Event Viewer (Windows Application log?)
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Luis Cobian
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cobian
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Re: User interface doesn't appear after 2.7.00

Post by cobian »

Hello

A new version 2.7.10 is now out. You can try to download and install it.

Thank you for your time
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Luis Cobian
Cobian Backup's creator
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