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User interface doesn't appear after 2.7.00

Posted: 17 Apr 2024, 11:20
by larryc43230
I updated to version 2.7.00 just now. When the installation finished, the Cobian Reflector icon appeared briefly in the System Tray, colored red, and then disappeared. I tried launching the user interface from the Start menu, but that didn't work, either. I restarted the PC (running Windows 11 with all the latest updates). When the System Tray was being populated with icons, the Cobian Reflector icon appeared briefly, in red, and then disappeared. I then tried reinstalling the app using the 2.7.00 installer I had previously downloaded, and once again that made no difference. As a last resort, I used my archived copy of the version 2.6.55 installer and installed that previous version. Now the user interface appears, and I can access the app.

This looks like a bug in the latest 2.7.00 version. Anyone else seeing this?

Larry

Re: User interface doesn't appear after 2.7.00

Posted: 17 Apr 2024, 21:08
by cobian
Could you please mail me your task list in order to test a few things?

Re: User interface doesn't appear after 2.7.00

Posted: 18 Apr 2024, 00:24
by dmarc1234
This is the same for me. After installing 2.70.00 the interface does not start. Do you have a previous version I can download and install?

Re: User interface doesn't appear after 2.7.00

Posted: 18 Apr 2024, 00:34
by cobian
Yes, but please send me your ini file to test. (I assume you are getting the same error in the Event viewer than the other user in the other thread)

Re: User interface doesn't appear after 2.7.00

Posted: 18 Apr 2024, 10:48
by Dan21170
This is also the same for me. After installing 2.70.00 the interface does not start on Windows 10
I will send you my .ini by email
Thanks and have a good day !

Re: User interface doesn't appear after 2.7.00

Posted: 18 Apr 2024, 12:22
by cobian
Thank you. What language is your OS on?

Do you find any error in the Event Viewer (Windows Application log?)

Re: User interface doesn't appear after 2.7.00

Posted: 18 Apr 2024, 18:31
by cobian
Hello

A new version 2.7.10 is now out. You can try to download and install it.

Thank you for your time