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Access is denied. (code=550) on backup to local ftp

Posted: 24 Oct 2024, 02:45
by sweetrobot
hello,

getting these errors recently. was not having this issue for some time:

Code: Select all

ERR 2024-10-23 20:05:10 An error occurred while uploading the file "D:\QB\QuickBooks\company.TLG (2).old" to "/QB/QuickBooks": Access is denied.  (code=550)
ERR 2024-10-23 20:05:10 An error occurred while uploading the file "D:\QB\QuickBooks\company.qbw.TLG (3).old" to "/QB/QuickBooks": Access is denied.  (code=550)
i tested the same backup, except changed the location the same computer, versus the ftp running on a local server. it worked fine. however, some files did transfer ok to the ftp server, with the exception of those referenced above.

any help is appreciated!

Re: Access is denied. (code=550) on backup to local ftp

Posted: 24 Oct 2024, 15:19
by cobian
Quickbooks is known for aggressively holding the files. Are you using VSS?

Re: Access is denied. (code=550) on backup to local ftp

Posted: 25 Oct 2024, 20:40
by sweetrobot
howdy. thanks fro the quick reply!

yes, vss is enabled.

so when i do a test of the same backup, but to another location/ drive on the same computer, there are no errors.

Re: Access is denied. (code=550) on backup to local ftp

Posted: 29 Oct 2024, 01:04
by cobian
Interesting. :shock: