Error opeing documents folder

Questions about Cobian Reflector
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ronmccafferty
Posts: 1
Joined: 24 Sep 2021, 19:55

Error opeing documents folder

Post by ronmccafferty »

I can select my documents folder but I get this error in the log. I did install using active directory account with admin privileges.

2021-09-24 12:52:32 A backup has started...
2021-09-24 12:52:32 Calculating the number of files. This could take a while...
2021-09-24 12:52:32 Backing up the task "Backup"
2021-09-24 12:52:32 Requesting the creation of a Volume Shadow Copy image for the source...
2021-09-24 12:52:37 The Volume Shadow Copy image has been successfully created.
2021-09-24 12:52:37 The destination directory "\\backup\USERS\Ron\RocketShipIt 2021-09-24 12;52;37" has been successfully created.
2021-09-24 12:52:37 Backing up the directory "C:\RocketShipIt" to "\\backup\USERS\Ron\RocketShipIt 2021-09-24 12;52;37"...
2021-09-24 12:52:37 The directory "C:\RocketShipIt" has been backed up.
2021-09-24 12:52:37 * Backup part for task "Backup" ended. Number of backed up files: 0. Backup part size: 0 bytes. *
ERR 2021-09-24 12:52:37 Cannot backup the directory "C:\Users\ron\Documents": Directory not found.
2021-09-24 12:52:37 * Backup part for task "Backup" ended. Number of backed up files: 0. Backup part size: 0 bytes. *
2021-09-24 12:52:37 ** Backup for task "Backup" ended. Number of backed up files: 0. Created folders: 6. Backup size: 0 bytes. **
2021-09-24 12:52:37 Deleting the Volume Shadow Copy image...
2021-09-24 12:52:37 The Volume Shadow Copy image has been successfully deleted.
2021-09-24 12:52:38 The backup has ended. There are errors. Consult the log file.
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cobian
Site Admin
Posts: 491
Joined: 31 Oct 2020, 01:25
Location: Sweden
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Re: Error opeing documents folder

Post by cobian »

Is the engine running as a service? Under which user?
--
Luis Cobian
Cobian Backup's creator
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cobian
Site Admin
Posts: 491
Joined: 31 Oct 2020, 01:25
Location: Sweden
Contact:

Re: Error opeing documents folder

Post by cobian »

I have added a new info line for the new version that shows which user is running the task.
--
Luis Cobian
Cobian Backup's creator
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