Error in Cobian reflector

Questions about Cobian Reflector
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patrickpolbos
Posts: 6
Joined: 04 Oct 2021, 20:09

Error in Cobian reflector

Post by patrickpolbos »

Hi, sorry for my poor english, i'm using cobian reflector to backup my website and i've this error

ERR 2021-10-04 20:07:05 Couldn't get or parse the remote list from "/public_html/boutique/cache/smarty/cache/socialsharing_header/539/1/7/7/1/20/83/aa" with files or directories: Control channel unexpectedly closed ('' read so far)

What can i do

thank in advance for your help
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cobian
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Re: Error in Cobian reflector

Post by cobian »

What kind of server are you using?

* ftp or sftp?

* what flavor?

* What data ports are being used?

* Is this an active or passive connection?
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Luis Cobian
Cobian Backup's creator
patrickpolbos
Posts: 6
Joined: 04 Oct 2021, 20:09

Re: Error in Cobian reflector

Post by patrickpolbos »

Sorry i'm a begining user

i'm using a ftp file are stored on a O2switch serveur en backup is going to my nas serveur

port is 21 and i'm using passive mode and Explicit connection mode

thank to interrest to my problem

good day
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cobian
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Re: Error in Cobian reflector

Post by cobian »

If you disable your firewall, does it work right? The list of files is send using the data port (not the control port which is 21)
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Luis Cobian
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patrickpolbos
Posts: 6
Joined: 04 Oct 2021, 20:09

Re: Error in Cobian reflector

Post by patrickpolbos »

Hi, thank for your reply, with the firewal disabled the problem is the same

Thank for your help
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cobian
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Re: Error in Cobian reflector

Post by cobian »

Thanks

The error "Control channel unexpectedly closed" means that the server has disconnected the client. Have a look at your server logs to see if there's a reason given for the disconnection.
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Luis Cobian
Cobian Backup's creator
patrickpolbos
Posts: 6
Joined: 04 Oct 2021, 20:09

Re: Error in Cobian reflector

Post by patrickpolbos »

i'm running a new test and i think i've find the problem :
in source, on the ftp server setting, connection mode was on "explicit" i've changed on "Unsecured" and at this time no error
i give you news when the task is finished
thank for your help
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cobian
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Re: Error in Cobian reflector

Post by cobian »

Cool, so the server is running unencrypted (plain connection)?
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Luis Cobian
Cobian Backup's creator
patrickpolbos
Posts: 6
Joined: 04 Oct 2021, 20:09

Re: Error in Cobian reflector

Post by patrickpolbos »

Yes i think, in FTP, just login and password

Task is running and at this time no error and no Control channel unexpectedly closed between each files

thank for your help
patrickpolbos
Posts: 6
Joined: 04 Oct 2021, 20:09

Re: Error in Cobian reflector

Post by patrickpolbos »

Hi, some minors errors but the backup is complete

i've updated to VC0.9.001 and make a new test this night

good day
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