Reflector isn't backing up certain open files
Posted: 12 Oct 2021, 18:04
I have Reflector 0.9.18 installed on ServerA. I am trying to back up a folder tree from ServerB. The backup is stored on a NAS. Both servers are Server 2016.
There are files in the folder tree that do not get backed up. In other words, those files are not in the backup destination once the job is complete.
This is a very straightforward testing environment. I installed the software, added a new job, selected the source and destination locations, selected a schedule, and clicked Save. No other options were selected or changed.
The files in question are open in MS Word and/or MS Excel. What's odd is that the backup job reports them as being backed up. This is a very small folder tree I am using to test, and I can see the number of files being backed up. If I create another file the count (as reported in the backup log) goes up by 1, but there is no file in the backup destination folder.
Here is an example of the job log. In the previous log there were 4 files backed up. I created three additional files, so this log reports 7 - which is expected. However, the files are not in the destination folder.
2021-10-12 11:59:35 The directory "\\<servername>\RedirectedFolders\CRhinehart" has been backed up.
2021-10-12 11:59:35 * Backup part for task "New task" ended. Number of backed up files: 7. Backup part size: 387.52 KB. *
2021-10-12 11:59:35 ** Backup for task "New task" ended. Number of backed up files: 7. Created folders: 5461. Backup size: 387.52 KB. **
2021-10-12 11:59:35 Deleting the Volume Shadow Copy image...
2021-10-12 11:59:36 The Volume Shadow Copy image has been successfully deleted.
2021-10-12 11:59:37 The backup has ended without errors.
There are files in the folder tree that do not get backed up. In other words, those files are not in the backup destination once the job is complete.
This is a very straightforward testing environment. I installed the software, added a new job, selected the source and destination locations, selected a schedule, and clicked Save. No other options were selected or changed.
The files in question are open in MS Word and/or MS Excel. What's odd is that the backup job reports them as being backed up. This is a very small folder tree I am using to test, and I can see the number of files being backed up. If I create another file the count (as reported in the backup log) goes up by 1, but there is no file in the backup destination folder.
Here is an example of the job log. In the previous log there were 4 files backed up. I created three additional files, so this log reports 7 - which is expected. However, the files are not in the destination folder.
2021-10-12 11:59:35 The directory "\\<servername>\RedirectedFolders\CRhinehart" has been backed up.
2021-10-12 11:59:35 * Backup part for task "New task" ended. Number of backed up files: 7. Backup part size: 387.52 KB. *
2021-10-12 11:59:35 ** Backup for task "New task" ended. Number of backed up files: 7. Created folders: 5461. Backup size: 387.52 KB. **
2021-10-12 11:59:35 Deleting the Volume Shadow Copy image...
2021-10-12 11:59:36 The Volume Shadow Copy image has been successfully deleted.
2021-10-12 11:59:37 The backup has ended without errors.