Cobian Reflector Service Stopped

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bilvihur
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Joined: 23 Nov 2021, 13:59

Cobian Reflector Service Stopped

Post by bilvihur »

I installed the latest Cobian Reflector version as a service, ran a manual backup of a small directory, everything worked well. I shutdown overnight (Windows 7), and prepared to backup a larger directory this morning. However, there wasn't a Reflector icon in the lower right corner. When I looked at services, both cobian services were stopped.
Capture.JPG
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I do not have permissions to start the services (access is denied).
What might I be doing wrong?
Thanks
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cobian
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Re: Cobian Reflector Service Stopped

Post by cobian »

Take a look at the event viewer and see if you find some info there.
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bilvihur
Posts: 10
Joined: 23 Nov 2021, 13:59

Re: Cobian Reflector Service Stopped

Post by bilvihur »

Log Name: Application
Source: .NET Runtime
Date: 11/23/2021 7:16:10 AM
Event ID: 1026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Bill-PC
Description:
Application: Cobian.Reflector.Service.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IO.FileNotFoundException
at Cobian.Reflector.Service.CobianReflectorService..ctor()
at Cobian.Reflector.Service.Program.Main()


Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name=".NET Runtime" />
<EventID Qualifiers="0">1026</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2021-11-23T12:16:10.000000000Z" />
<EventRecordID>84939</EventRecordID>
<Channel>Application</Channel>
<Computer>Bill-PC</Computer>
<Security />
</System>
<EventData>
<Data>Application: Cobian.Reflector.Service.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IO.FileNotFoundException
at Cobian.Reflector.Service.CobianReflectorService..ctor()
at Cobian.Reflector.Service.Program.Main()

</Data>
</EventData>
</Event>

Also, every time I access the forum I must logon again, even though I check Remember Me. Quite awkward.
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cobian
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Re: Cobian Reflector Service Stopped

Post by cobian »

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cobian
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Re: Cobian Reflector Service Stopped

Post by cobian »

About the problem... Try repairing the permissions. This sounds like the service is accessing some file with bad permissions. Quiet strange.
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bilvihur
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Re: Cobian Reflector Service Stopped

Post by bilvihur »

I tried repairing permissions without success, even after rebooting.
I then downloaded the latest version and installed it in the old folder, and got this:

Starting the installation...Uninstalling the existing instance of the program...
Waiting for the uninstaller to exit...
The uninstaller has just timed out.
Creating the start menu icons...
An error occurred while creating a shortcut in the start menu: Cannot create a file when that file already exists.

An error occurred while creating a shortcut in the start menu: Cannot create a file when that file already exists.

An error occurred while creating a shortcut in the start menu: Cannot create a file when that file already exists.

An error occurred while creating a shortcut in the start menu: Cannot create a file when that file already exists.

The start menu icons have been created.
Checking and installing the redistributable Visual C++ runtime packages if needed...
The redistributable packages were successfully installed.
Installing the Volume Shadow Copy Requester...
Couldn't install the Volume Shadow Copy Requester: The service is already installed.
Installing the main service...
Couldn't install the main service The service is already installed.
Starting the user interface...
The user interface has been started.
Creating the autostart registry key for the user interface...
The autostart registry key for the user interface has been successfully set.
Registering the uninstaller....
Registering the installation...
The installation was successfully registered.
The installation has been completed but there are errors. Please consult the log tab.

I now had the Reflector icon, but when I opened it saw this:
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I know this is a Beta version, but some of these problems must have been encountered in testing. I will uninstall Reflector using the Geek Uninstaller and try a fresh install later. Thanks.
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cobian
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Re: Cobian Reflector Service Stopped

Post by cobian »

The program was not uninstalled so it's normal you got all those errors.

This is the first report of this kind I'm getting so I really don't know the cause at this moment.

I would restart te computer and uninstall the program manually. The install it again to see if you got it working.
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bilvihur
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Re: Cobian Reflector Service Stopped

Post by bilvihur »

I did a full uninstall of Reflector using Geek. I re-installed and was able to do a full backup of a large directory. I put the computer in Sleep mode overnight, and Reflector was running when I "woke" it up.
When you suggested "Repair permissions" in your previous reply, I didn't realize there was a Reflector -> Tools -> Repair permissions option. However, I couldn't have accessed it because the Reflector Engine was stopped. I had used the Windows Folder -> Properties -> Security route.
I want to backup another directory, then will do a shutdown, and see if the Reflector Service starts up automatically. Thanks.
bilvihur
Posts: 10
Joined: 23 Nov 2021, 13:59

Re: Cobian Reflector Service Stopped

Post by bilvihur »

After doing a backup, I Shutdown and Restarted Windows. The Reflector icon appeared, and both the Reflector Engine and VSC services started automatically. Don't know what changed, but it's working as expected now. Thanks.
PS The forum states we have to login EACH time we reply to a thread. If that's the case, what advantage is there in checking the "Remember Me" box? I DO accept cookies...
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cobian
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Re: Cobian Reflector Service Stopped

Post by cobian »

If the cookies are accepted on the site, then...I don't know. It remembers me.
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