Page 2 of 3

Re: Cobian Reflector Service Stopped

Posted: 26 Nov 2021, 13:40
by bilvihur
I woke Windows 7 up from Sleep this morning, saw the Reflector icon, and opened Reflector. The menu opened, but it said Engine Not Found and no tasks were displayed. The Task Manager said the CobVSCRequester Service was running, but the CobianReflectorService was stopped. I ran Tools->Repair Permissions, but nothing changed. I get Access Denied when I try to start the CobianReflectorService. Is there a way to start the service so that I don't have to re-install again? Thanks.

Re: Cobian Reflector Service Stopped

Posted: 26 Nov 2021, 14:29
by cobian
Service and Application Manager.

And check the Event Viewer to know the cause of the crash.

Re: Cobian Reflector Service Stopped

Posted: 26 Nov 2021, 15:19
by bilvihur
Capture.JPG
Capture.JPG (123.25 KiB) Viewed 3415 times
I'm not sure whether I actually opened the menu, or just looked for the Reflector icon at 7:36 last night. I booted Windows, looked at emails, then I put it into sleep mode.

Re: Cobian Reflector Service Stopped

Posted: 26 Nov 2021, 15:26
by bilvihur
I went to Windows -> Services and was able to restart the Reflector Engine Service from there. Thanks. This is a reasonable fix for the time being. :)

Re: Cobian Reflector Service Stopped

Posted: 26 Nov 2021, 17:11
by cobian
aha... I see. Thank you. Is the service running under the System account, may I guess? Or under some other account?

Re: Cobian Reflector Service Stopped

Posted: 26 Nov 2021, 17:26
by bilvihur
It's logged on as Local System (as far as I can tell). I didn't modify anything in the Reflector setup.

Re: Cobian Reflector Service Stopped

Posted: 26 Nov 2021, 18:44
by cobian
I would like to be informed if this happens again.

Re: Cobian Reflector Service Stopped

Posted: 26 Nov 2021, 19:48
by bilvihur
I will do that. Is there any internal Reflector log that I should activate or send if it happens. I'd like to help. Thanks.

Re: Cobian Reflector Service Stopped

Posted: 26 Nov 2021, 19:55
by cobian
Thanks! No, just check the Event Viewer again if kit happens and send the details: if it happens after awaking...was the computer sleeping or hibernating, etc.

Re: Cobian Reflector Service Stopped

Posted: 02 Dec 2021, 13:41
by bilvihur
Since the re-install on 11/24, and having to manually start the service on 11/26, I've done numerous Shutdown/Reboot and Sleep/Wake sequences, and Reflector has worked each time. I haven't changed anything (that I know of) on my end. Do you have any idea what might have caused the original problem? Thanks.