Log Select All Crash

Questions about Cobian Reflector
BernardIE5317
Posts: 41
Joined: 26 Oct 2021, 05:05

Log Select All Crash

Post by BernardIE5317 »

Greetings Kind Regards The attached GIF demonstrates Reflector terminates itself upon Log > Select All followed by Log > Copy selection followed by clicking on the header Please note while the selection highlight does not appear in the GIF that seems to be the result of the presence of the screen recorder as the highlight otherwise does in fact normally appear Thank You Kindly
Attachments
Copy Log Crash.gif
Copy Log Crash.gif (503.54 KiB) Viewed 2994 times
"Dripping water hollows out stone, not through force, but through persistence." - Ovid, Roman poet
Personal Web Page https://mypaltrythoughts.blogspot.com/
gvd
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Joined: 05 Oct 2021, 16:05
Location: Belgium

Re: Log Select All Crash

Post by gvd »

Hello Bernard,

Can you give more info (Windows and Reflector versions) and report what can be seen in the Event Viewer about the crash ?
Thanks.

Gabriel
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Gabriel
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cobian
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Re: Log Select All Crash

Post by cobian »

Tried to reproduce it here with no luck. What graphic card are you using? Latest graphic drivers?
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Cobian Backup's creator
BernardIE5317
Posts: 41
Joined: 26 Oct 2021, 05:05

Re: Log Select All Crash

Post by BernardIE5317 »

Reflector version 0.9.56 beta

Via Event Viewer > Application and Service Logs > Cobian Reflector VSC Requestor lists 176 events Each "Event ID" is 0 I do not know if this is the information you requested as I nothing about Event Logs

Video Card: AMD Radeon R4 Graphics (Stoney) [Hewlett-Packard]

The Windows version is below via System Information > System Summary

OS Name Microsoft Windows 10 Home
Version 10.0.19042 Build 19042
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-RK9AREN
System Manufacturer HP
System Model HP Slim Desktop 290-a0xxx
System Type x64-based PC
System SKU X6B99AA#ABA
Processor AMD A6-9225 RADEON R4, 5 COMPUTE CORES 2C+3G, 2600 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date AMI F.30, 10/31/2019
SMBIOS Version 3.2
Embedded Controller Version 0.01
BIOS Mode UEFI
BaseBoard Manufacturer HP
BaseBoard Product 8459
BaseBoard Version 00
Platform Role Desktop
Secure Boot State On
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.19041.1151"
User Name DESKTOP-RK9AREN\Bernard
Time Zone Eastern Standard Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.45 GB
Available Physical Memory 1.25 GB
Total Virtual Memory 12.7 GB
Available Virtual Memory 5.30 GB
Page File Space 5.25 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes

As for video drivers all I can say is I keep the Windows version and all drivers up to date and provide the information below if it may be helpful via System Information > Components > Display

Name AMD Radeon(TM) R4 Graphics
PNP Device ID PCI\VEN_1002&DEV_98E4&SUBSYS_8459103C&REV_EA\3&11583659&2&08
Adapter Type AMD Radeon Graphics Processor (0x98E4), Advanced Micro Devices, Inc. compatible
Adapter Description AMD Radeon(TM) R4 Graphics
Adapter RAM 512.00 MB (536,870,912 bytes)
Installed Drivers C:\WINDOWS\System32\DriverStore\FileRepository\c0341949.inf_amd64_6ba7dbdddecc9455\B337830\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0341949.inf_amd64_6ba7dbdddecc9455\B337830\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0341949.inf_amd64_6ba7dbdddecc9455\B337830\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0341949.inf_amd64_6ba7dbdddecc9455\B337830\amdxc64.dll
Driver Version 25.20.14016.3003
INF File oem23.inf (ati2mtag_StoneyDS section)
Color Planes Not Available
Color Table Entries 4294967296
Resolution 1366 x 768 x 60 hertz
Bits/Pixel 32
Memory Address 0xE0000000-0xFED3FFFF
Memory Address 0xF0000000-0xF07FFFFF
I/O Port 0x0000F000-0x0000F0FF
Memory Address 0xFEB00000-0xFEB3FFFF
IRQ Channel IRQ 4294967286
Driver C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\C0341949.INF_AMD64_6BA7DBDDDECC9455\B337830\ATIKMPAG.SYS (25.20.14016.3003, 583.21 KB (597,208 bytes), 11/14/2019 6:31 AM)
"Dripping water hollows out stone, not through force, but through persistence." - Ovid, Roman poet
Personal Web Page https://mypaltrythoughts.blogspot.com/
gvd
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Re: Log Select All Crash

Post by gvd »

Nothing about CobianReflectorService ?
You should have at least events telling something like "The service started successfully" (soory, my windows is a French version).
Gabriel
BernardIE5317
Posts: 41
Joined: 26 Oct 2021, 05:05

Re: Log Select All Crash

Post by BernardIE5317 »

There is no entry of "Cobian Reflector Service" in the Event Viewer only "Cobian Reflector VSC Requestor"
"Dripping water hollows out stone, not through force, but through persistence." - Ovid, Roman poet
Personal Web Page https://mypaltrythoughts.blogspot.com/
Graham
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Re: Log Select All Crash

Post by Graham »

BernardIE5317 wrote: 30 Nov 2021, 07:16 There is no entry of "Cobian Reflector Service" in the Event Viewer only "Cobian Reflector VSC Requestor"
You should find CobianReflectorService messages in Event Viewer -> Windows Logs -> Application
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cobian
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Re: Log Select All Crash

Post by cobian »

And look for Cobian Reflector User Interface
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Cobian Backup's creator
BernardIE5317
Posts: 41
Joined: 26 Oct 2021, 05:05

Re: Log Select All Crash

Post by BernardIE5317 »

Thank You I found the CobianReflectorService entries They all list Event ID 0
"Dripping water hollows out stone, not through force, but through persistence." - Ovid, Roman poet
Personal Web Page https://mypaltrythoughts.blogspot.com/
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cobian
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Re: Log Select All Crash

Post by cobian »

But nothing for Cobian.Backup.UserInterface?
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Cobian Backup's creator
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