User Interface Not Opening

Questions about Cobian Reflector
blacktaffy
Posts: 2
Joined: 08 Feb 2022, 14:41

User Interface Not Opening

Post by blacktaffy »

Just Upgraded to 0.9.91, right click on reflector icon, select OPEN and nothing happens just opens a blank window on task bar (windows 11)
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cobian
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Re: User Interface Not Opening

Post by cobian »

Seems like a corrupted positions file. Delete everything on

C:\Users\<user name>\AppData\Local\CobianSoft\Cobian Reflector

and restart the interface
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Luis Cobian
Cobian Backup's creator
Bobins
Posts: 13
Joined: 29 Nov 2021, 16:30

Re: User Interface Not Opening

Post by Bobins »

Just Upgraded to 0.9.91, right click on reflector icon, select OPEN and in my case the interface just closes and disappears from the task bar.
Reverted back to 0.9.90 and everything works again.
Tried upgrading again to 0.9.91 and the problem is back so reverted again so I can keep my backups running.
Bobins
Posts: 13
Joined: 29 Nov 2021, 16:30

Re: User Interface Not Opening

Post by Bobins »

Error log entries from failing version.

Faulting application name: Cobian.Reflector.UserInterface.exe, version: 0.9.9.1, time stamp: 0x94259f14
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00007ff9e665e48e
Faulting process ID: 0x430c
Faulting application start time: 0x01d81d44f3ba5a2a
Faulting application path: C:\Program Files\Cobian Reflector\Cobian.Reflector.UserInterface.exe
Faulting module path: unknown
Report ID: 322e523a-674b-4540-8ab0-952f8e3aad12
Faulting package full name:
Faulting package-relative application ID:

Application: Cobian.Reflector.UserInterface.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
at Cobian.Reflector.UI.MainWindow.checkSecurity()
at Cobian.Reflector.UI.MainWindow.toggleVisibility(Boolean)
at System.Windows.EventRoute.InvokeHandlersImpl(System.Object, System.Windows.RoutedEventArgs, Boolean)
at System.Windows.UIElement.RaiseEventImpl(System.Windows.DependencyObject, System.Windows.RoutedEventArgs)
at System.Windows.Controls.MenuItem.InvokeClickAfterRender(System.Object)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.DispatcherOperation.InvokeImpl()
at MS.Internal.CulturePreservingExecutionContext.CallbackWrapper(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Windows.Threading.DispatcherOperation.Invoke()
at System.Windows.Threading.Dispatcher.ProcessQueue()
at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
at System.Windows.Application.RunDispatcher(System.Object)
at System.Windows.Application.RunInternal(System.Windows.Window)
at Cobian.Reflector.UI.App.Main()
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cobian
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Re: User Interface Not Opening

Post by cobian »

OK, I see. This is caused by the new Security settings introduced in the last version.

1. Did you have a security password in the last version?
2. Do you have a security password now?
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Luis Cobian
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cobian
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Re: User Interface Not Opening

Post by cobian »

Could you please send me your ini file from the Settings subdirectory AND your UISettings.ini file from

C:\Users\<user name>\AppData\Local\CobianSoft\Cobian Reflector
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Luis Cobian
Cobian Backup's creator
Bobins
Posts: 13
Joined: 29 Nov 2021, 16:30

Re: User Interface Not Opening

Post by Bobins »

I did not have a security password in the last version
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cobian
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Re: User Interface Not Opening

Post by cobian »

But do you have a uiSettings.ini file?
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Luis Cobian
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cobian
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Re: User Interface Not Opening

Post by cobian »

I think I got it. The error was showing if the engine was not started. Fixed.
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Luis Cobian
Cobian Backup's creator
blacktaffy
Posts: 2
Joined: 08 Feb 2022, 14:41

Re: User Interface Not Opening

Post by blacktaffy »

Still cannot open user interface
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