Message: "This file is in use" when selecting QuickBooks database in use

[daemonvic]

first of all, congratulations on this new adventure with Cobian Reflector you will succeed I'm sure of that.

Just wondering if you have any comments to this issue that is happening to me when I'm trying to backup a QuickBooks database that is in use by the QuickBooks service (QuickBooks database manager) and network users is like is not using the Volume Shadow Copy service from the Windows Server 2012r2 Standard, i double check the Volume Shadow Copy (VSS) and it is working on the server.

Thank you again for you contribution and good luck!

VF

[cobian]

So the message happens when trying to select the database? Will be fixed.

[daemonvic]

Thank you for your quick response and yes that message pops up when the file is selected and in this case because of the file is being used by the QuickBooks Database manager can't do anything unless i choose another file that is not open or being used for a windows process.

Thank you! :D

[daemonvic]

So the message happens when trying to select the database? Will be fixed.

Hello again Mr Cobain, I'm hoping that you can take a look to this error while Cobain Backup is trying to process a task where files that in use are involved

2021-12-16 12:04:45 A backup has started...
2021-12-16 12:04:45 Calculating the number of files. This could take a while...

2021-12-16 12:04:45 Backing up the task "QB-Monday"
2021-12-16 12:04:46 Changing the backup type to full. Reason: first backup of the task.
2021-12-16 12:04:46 Requesting the creation of a Volume Shadow Copy image for the source...
2021-12-16 12:16:36 The Volume Shadow Copy image has been successfully created.
2021-12-16 12:16:36 Starting the copy. The user running the task is: Administrator
2021-12-16 12:16:36 Connecting to 10.0.0.100:22...
2021-12-16 12:16:38 Logged in into the remote server.
2021-12-16 12:16:38 Connected to 10.0.0.100:22.
2021-12-16 12:16:39 The remote directory "/opt/qb-backup/monday/Intuit" has been successfully created.
2021-12-16 12:16:39 Uploading the file "C:\Intuit\company file in use by qb services.qbw.TLG" to "/opt/qb-backup/monday/Intuit"...
ERR 2021-12-16 12:16:39 An error occurred while compressing "C:\Intuit\company file in use by qb services.qbw.TLG" to "C:\Users\Administrator\AppData\Local\Temp\9\company file in use by qb services.qbw.TLG.zip": (32) The process cannot access the file because it is being used by another process: [C:\Intuit\company file in use by qb services.qbw.TLG]
2021-12-16 12:16:39 The temporary file "C:\Users\Administrator\AppData\Local\Temp\9\zcompany file in use by qb services.qbw.TLG.zip" has been successfully deleted.
2021-12-16 12:16:39 Disconnected from 10.0.0.100.
2021-12-16 12:16:39 * Backup part for the task "QB-Monday" has ended. Number of backed up files: 1. Backup part size: 22 bytes. *
2021-12-16 12:16:40 ** Backup for the task "QB-Monday" has ended. Number of backed up files: 1. Created folders: 0. Backup size: 22 bytes. **
2021-12-16 12:16:40 *** Number of errors: 1. Time elapsed for the task "QB-Monday": 0 hours, 11 minutes, 54 seconds. ***

2021-12-16 12:16:40 Deleting the Volume Shadow Copy image...
2021-12-16 12:16:40 The Volume Shadow Copy image has been successfully deleted.

2021-12-16 12:16:40 Mailing the log files...
2021-12-16 12:16:40 The backup has ended. There are errors. Consult the log file.

I'm using the latest version crSetup-0.9.62-BETA, and still cannot backup a file that is in use (open) by another application, anyways thank you again for your time and effort in doing this application available for all of us.

[cobian]

You are compressing the files. Compression doesn't support Volume Shadow Copies.