Could not open file

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sandromfc
Posts: 3
Joined: Tue May 28, 2019 9:05 pm
Location: Florianópolis, Brasil

Could not open file

Post by sandromfc » Wed Jun 12, 2019 2:54 pm

Hello,

this error happens in some clients where I use the software, and apparently the files are closed, without anyone using, until why the routine runs during the dawn.

ERR 2019-06-11 03:06 An error occurred while compressing the file "J: \ nananan \ customer ATELIER \ EN 041_2016_nananan \ ORCTOS \ ~ $ Cost Estimating Worksheet_management_nananan jojojo.xlsx": Could not open the file.


In some situations, there are several files in the same folder, and sometimes in different folders.

What could be the cause? Any settings made incorrectly? I do not think this is because they change the folders and files, and sometimes (majority) the process runs without fail.

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cobian
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Posts: 102
Joined: Fri Mar 22, 2019 8:57 pm
Location: Umeå, Sweden
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Re: Could not open file

Post by cobian » Wed Jun 12, 2019 11:12 pm

No idea, but is the option Use Volume Shadow Copies checked and working ?
--
Luis Cobian
Cobian Backup's creator and Developer
https://www.cobiansoft.com

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